Client Charter

We will always:

Greet you and your pet with a smile.
Treat your pet as if it was our own, with total care and attention.
Make sure you are only ever seen by fully qualified vets and trained nurses, using the most suitable equipment and medicines available.
Listen to you in the consultation room, to understand the nature of your concerns and explain the treatment options available.
Endeavour to discuss any costs with you before they arise.
Regularly seek your feedback to try and improve our service to you.
Assist you with your wheelchair accessiblity needs